Privacy policy
PRIVACY POLICY
Last Updated: May 11, 2026
Revornyn Health operates this store and website, including all related information, content, features, tools, products, subscription services, digital content, and related services, in order to provide you, the customer, with a curated shopping experience.
The terms “we,” “us,” and “our” refer to Revornyn Health, operated by CYPRESS ECOM LLC, located at 55 Dexter St, Waltham, Massachusetts, 02453, United States.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, interact with, make a purchase from, subscribe to, or otherwise communicate with us through revornynhealth.com and related services collectively referred to as the “Services.”
Our store is powered by Shopify, which enables us to provide the Services to you.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, use, processing, and disclosure of your personal information.
By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to you or your household.
Personal information does not include information that has been anonymized, aggregated, or de-identified so that it cannot reasonably identify you.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
Contact Information
This may include your name, email address, phone number, billing address, shipping address, and other contact details you provide.
Order and Transaction Information
This may include products you view, add to cart, purchase, return, exchange, or cancel, order history, transaction details, subscription status, billing dates, cancellation requests, and customer support history.
Subscription Information
If you purchase from us, your purchase may include enrollment in a recurring subscription. We may collect and process information necessary to manage the subscription, including your order date, subscription start date, billing schedule, payment status, cancellation status, and email address for digital ebook delivery.
Payment Information
Payment information may include payment method details, transaction confirmation, billing information, and payment status.
We do not directly store full credit card numbers. Payments are processed by third-party payment processors, including Shopify-supported payment services.
Account Information
If you create an account, we may collect your username, password, preferences, account settings, saved addresses, order history, and related account details.
Communications With Us
This may include information you provide when contacting us by email, through customer support, or through any contact form, including cancellation requests, refund requests, questions, complaints, and other correspondence.
Device and Usage Information
This may include your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, clicks, cart activity, checkout activity, and other information about how you interact with the Services.
Cookies and Tracking Information
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand website performance, improve the Services, and support advertising or retargeting.
This may include information collected through tools such as Meta Pixel, Shopify analytics, and similar technologies, where enabled.
2. Sources of Personal Information
We may collect personal information from the following sources:
Directly From You
For example, when you place an order, create an account, contact us, request support, submit a cancellation request, or otherwise provide information to us.
Automatically Through the Services
For example, when you visit our website, interact with pages, use checkout, or engage with cookies, pixels, analytics tools, or similar technologies.
From Service Providers
For example, from Shopify, payment processors, fulfillment providers, shipping providers, email delivery providers, analytics providers, fraud prevention providers, and customer support tools.
From Advertising and Marketing Partners
For example, if we use Meta Pixel or similar advertising tools, we may receive information about ad performance, website events, and interactions with our ads or website.
From Other Third Parties
For example, where permitted by law, we may receive information from fraud prevention services, logistics providers, or business partners.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
To Provide and Improve the Services
We use personal information to operate our website, process orders, process payments, fulfill purchases, manage accounts, arrange shipping, provide customer support, manage returns and refunds, and improve the customer experience.
To Manage Subscriptions
We use personal information to manage recurring subscription billing, send subscription-related notices, process cancellation requests, track subscription status, and deliver monthly digital ebooks by email.
To Deliver Digital Content
We use your email address and order/subscription information to send digital ebook content and related service communications.
To Process Payments and Prevent Fraud
We use personal information to verify orders, process payments, detect fraudulent or unauthorized activity, protect our business, and maintain a secure checkout experience.
To Communicate With You
We may use your personal information to respond to inquiries, provide customer support, send order confirmations, shipping updates, subscription notices, billing notices, cancellation confirmations, refund updates, and other service-related communications.
To Improve Website Performance
We may use device, usage, cookie, and analytics information to understand how visitors use our website, identify technical issues, improve performance, and optimize the Services.
For Advertising and Retargeting
Although we do not currently send promotional emails or SMS marketing, we may use advertising technologies such as Meta Pixel to measure ad performance, understand website activity, and show or measure relevant advertisements on third-party platforms.
Depending on where you reside, certain advertising or retargeting activities may be considered “targeted advertising,” “sharing,” or “selling” under applicable privacy laws. California residents, for example, may have the right to opt out of the sale or sharing of personal information, including for cross-context behavioral advertising.
For Legal and Compliance Purposes
We may use personal information to comply with legal obligations, respond to lawful requests, enforce our Terms of Service and policies, resolve disputes, protect our rights, and prevent misuse of the Services.
4. Email Marketing and SMS Marketing
We do not currently use your personal information to send promotional email marketing campaigns or promotional SMS marketing campaigns.
However, we may still send non-promotional, service-related communications, including order confirmations, shipping updates, subscription notices, billing notices, cancellation confirmations, refund updates, and customer support responses.
If we begin offering promotional email or SMS marketing in the future, we will update this Privacy Policy as needed and provide any required consent or opt-out options under applicable law.
5. Cookies, Meta Pixel, and Similar Technologies
We use cookies and similar technologies to operate our website, support checkout, improve functionality, analyze website performance, and support advertising or retargeting where enabled.
Cookies and similar technologies may collect information such as IP address, browser type, device identifiers, pages visited, cart activity, checkout activity, referral source, and interactions with our website.
We may use Meta Pixel to help measure advertising performance, understand how users interact with our website after viewing or clicking ads, and support retargeting or advertising measurement.
Meta may process information collected through Meta Pixel according to Meta’s own terms and privacy policies. Meta’s Pixel terms note that businesses using Meta Pixel may be responsible for compliance with applicable privacy laws, including CCPA-related requirements.
You can manage cookie preferences through the cookie banner or cookie settings available on our website, where provided.
Depending on your location, you may also have the right to opt out of certain targeted advertising or sale/share activities.
6. How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business purposes, including:
Shopify
Our store is hosted by Shopify. Shopify helps provide store hosting, checkout, payment-related services, analytics, security, and other ecommerce functionality.
Payment Processors
We disclose payment and transaction-related information to payment processors in order to complete purchases, process recurring subscription charges, issue refunds, prevent fraud, and manage payment disputes.
Fulfillment and Shipping Providers
We disclose shipping and contact information to fulfillment partners, warehouses, carriers, and shipping providers so that your physical product orders can be processed and delivered.
Email and Digital Delivery Providers
We may disclose your email address and subscription-related information to email delivery providers or digital delivery tools in order to send service-related emails and monthly subscription ebooks.
Customer Support and Operational Providers
We may disclose information to service providers that help us provide customer support, manage orders, detect fraud, host data, perform analytics, or operate the Services.
Advertising and Analytics Partners
We may disclose or make available certain device, cookie, usage, and website activity information to advertising and analytics partners, such as Meta, to measure advertising performance and support advertising-related services.
Legal, Compliance, and Safety Purposes
We may disclose personal information when required or permitted by law, including to respond to subpoenas, court orders, government requests, law enforcement requests, legal claims, or to protect our rights, users, business, property, or safety.
Business Transfers
We may disclose or transfer personal information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.
7. Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and other third-party service providers that may be located in countries other than where you reside.
Shopify may also process personal information for its own purposes, including to provide, secure, improve, and enhance its services. Shopify may offer enhanced features that use data from your interactions with our store, with other merchants, and with Shopify.
In certain circumstances, Shopify may be independently responsible for processing your personal information, including responding to certain privacy rights requests related to Shopify’s own processing activities.
You can learn more by reviewing Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
8. Third-Party Websites and Links
The Services may contain links to websites, platforms, tools, or services operated by third parties.
If you follow links to websites or services not controlled by us, you should review their privacy policies, terms, and security practices.
We are not responsible for the privacy, security, accuracy, content, or practices of third-party websites or services.
9. Children’s Privacy
The Services are not intended for children.
We do not knowingly collect personal information from children under the age of 13. We also do not knowingly sell or share personal information of individuals under 16 years of age.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at info@revornynhealth.com so that we can take appropriate steps to delete the information.
10. Security of Your Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You should avoid sending sensitive or confidential information to us through insecure channels.
The FTC recommends that businesses understand what personal information they collect, where it is stored, who has access to it, and how it moves through the business in order to assess and improve security practices.
11. Retention of Personal Information
We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, manage subscriptions, deliver digital content, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and maintain business records.
Retention periods may vary depending on the type of information, the purpose for collection, legal requirements, and business needs.
When information is no longer reasonably necessary, we may delete, de-identify, or aggregate it, subject to applicable law.
12. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
Right to Know or Access
You may have the right to request information about the personal information we collect, use, disclose, sell, or share about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to certain exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Portability
You may have the right to receive a copy of certain personal information in a portable format.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on your state of residence, you may have the right to opt out of the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising.
You may exercise this right through the cookie banner, privacy settings, or opt-out tools available on our website, where provided.
California’s CCPA gives consumers rights including the right to know, delete, opt out of sale/share, and avoid discrimination for exercising privacy rights.
Global Privacy Control
Where required by applicable law and supported by our website tools, we will treat Global Privacy Control signals as requests to opt out of sale or sharing for the browser or device sending the signal.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
This means we will not deny goods or services, charge different prices, or provide a different level of service solely because you exercised a privacy right, except where permitted by law.
13. How to Exercise Your Rights
You may exercise applicable privacy rights by contacting us at:
To process your request, we may need to verify your identity. We may request information such as your name, email address, order number, or other details reasonably necessary to verify the request.
You may also designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof that the agent is authorized to act for you and may still require you to verify your identity directly with us.
We will respond to privacy requests within the time required by applicable law.
14. Cookie Preferences and Opt-Out Choices
You may manage certain cookie and tracking preferences through the cookie banner or cookie settings available on our website.
You may also be able to adjust browser settings to block or delete cookies. However, blocking some cookies may affect website functionality, checkout, account access, or other Services.
For advertising preferences, you may also manage ad settings directly through third-party platforms such as Meta, where applicable.
15. Complaints and Appeals
If you have a complaint about how we handle your personal information, please contact us at info@revornynhealth.com.
Depending on where you live, you may have the right to appeal our decision regarding a privacy request. If applicable, you may submit an appeal by contacting us using the same email address and including “Privacy Appeal” in the subject line.
You may also have the right to lodge a complaint with your state attorney general or other applicable privacy authority.
16. International Transfers
Although our Services are intended for customers located in the United States, our service providers, including Shopify and other technology providers, may process, store, or transfer personal information in locations outside your state or country.
By using the Services, you acknowledge that your personal information may be processed and stored in the United States or other jurisdictions where our service providers operate.
17. United States Only
Our Services are intended for customers located in the United States.
We do not intentionally offer products or services to individuals located outside the United States. If you access the Services from outside the United States, you understand that your information may be processed in the United States and that U.S. privacy laws may differ from the laws of your location.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
We may provide additional notice where required by applicable law.
Your continued use of the Services after an updated Privacy Policy is posted means that you acknowledge the updated Privacy Policy.
19. Contact Information
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us at:
Revornyn Health
Operated by CYPRESS ECOM LLC
55 Dexter St
Waltham, Massachusetts, 02453
United States
Email: info@revornynhealth.com
Phone: +1 659-221-0521
Website: revornynhealth.com